Learning Center

Get answers to your questions about tenant rights in NYC.

Rent Freeze vs. Rent Cancellation: Why They’re Different, and What That Means For NYC Renters

Use this guide to understand the differences between a rent freeze, rent cancellation, and more, as well as get updates about NY rent laws.

FAQ: Housing Insecure or Homeless in NYC During Coronavirus

Homeless New Yorkers are on the frontlines of the COVID-19 pandemic. Find information for NYC homeless and housing insecure during coronavirus.

How to Navigate NYC Housing During Coronavirus

Learn how to find new housing and move safely during coronavirus.

New York Eviction Moratorium FAQ

Learn more about the current NY eviction moratorium and your rights as a New York City tenant during the coronavirus health crisis.

There’s Mold in My Apartment: What Do I Do?

Have a mold problem in your apartment? Take these steps to learn what your landlord is legally required to do to fix the problem.

How to Find Eviction Assistance Programs and Resources

Do you need help because your landlord is trying to evict you? Learn more about eviction assistance programs and resources that are available.

What to Do When You Get An Eviction Notice

What can you do when you get an eviction notice? Learn your options for taking action.

What is the Fair Housing Act?

What is the Fair Housing Act? Learn how the law works, who is protected, and how the Fair Housing Act applies to you.

How Much Can a Landlord Charge for Damages?

How Much Can A Landlord Charge For Damages? Find out what’s normal wear and tear and what kinds of damages you may be liable for.

There Are Bed Bugs in My Apartment: What Do I Do?

Found bed bugs in your apartment? Learn what your landlord is required to do to fix the problem and what you can do if they don’t take action.

I Think My Landlord Is Overcharging Me: What Do I Do?

Are you suspicious that your landlord is overcharging you?

Housing Discrimination Examples and Where to Find Resources

Have you been discriminated against in your housing search? Read on to find examples of housing discrimination and how to fight back.

NYC Heat Law: Know Your Rights

Learn about the New York City Heat Laws.

Where Can I Find My Public Eviction Records?

Knowing what’s in your public eviction records can help you prepare to rent a new place and clean up your credit. Use these steps to find your records.

How To Break A Lease

Need to move out fast and find out how to break a lease? Learn more about how to avoid penalty fees.

How Long Does A Landlord Have To Make Repairs?

How long does a landlord have to make repairs? Find out how long you need to wait to file a complaint.

Thanks to our friends at Upsolve for lending us their design and insight from their own Learning Center